Data Protection Notice
Ukamart Global Ltd
How Ukamart collects, uses, and protects personal data.
1 Introduction
Ukamart Global Ltd is committed to protecting your personal data and respecting your privacy.
This Data Protection Notice explains, in summary, how we collect, use, store, share, and protect personal data when you use ukamart.co.uk, place an order, create an account, contact us, use marketplace or seller features, or otherwise interact with our services.
This notice is intended to give you a clear overview of our data protection approach. It should be read together with our full Privacy Policy, Cookie Policy, and any other notices provided at the point where your data is collected.
The ICO’s privacy notice guidance expects organisations to explain what information they collect, why they use it, who they share it with, and what rights people have.
2 Who We Are
Ukamart Global Ltd
The Royal Exchange
Panmure Street
Dundee
DD1 1DU
United Kingdom
Email: support@ukamart.co.uk
Website: ukamart.co.uk
Ukamart Global Ltd operates as an ecommerce, marketplace, and social commerce platform. Depending on how you use our services, we may process your information as part of:
- direct retail sales
- marketplace transactions
- customer support
- delivery and logistics coordination
- affiliate or promotional activity
- seller account management
- website and platform improvement
3 Our Commitment to Data Protection
We collect and process personal data in accordance with applicable UK data protection laws and regulatory guidance.
We aim to handle personal data:
- lawfully
- fairly
- transparently
- securely
- only for appropriate business and service purposes
- only for as long as reasonably necessary
The ICO explains that the UK GDPR is built around core data protection principles, including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, security, and accountability.
4 What Personal Data We May Collect
Depending on how you interact with Ukamart, we may collect and process personal data such as:
- your name
- email address
- phone number
- billing address
- delivery address
- account login details
- order history
- payment status and transaction references
- customer support communications
- marketplace seller information
- device, browser, and usage information
- IP address
- marketing preferences
- affiliate or referral-related activity
- return, refund, or dispute information
- The exact information collected will depend on the service you use and the type of interaction you have with us.
5 How We Use Your Data
Your personal data may be used to:
- process orders and payments
- arrange fulfilment, shipping, and delivery support
- provide customer service and after-sales support
- manage returns, refunds, and disputes
- operate seller, marketplace, and affiliate functions
- maintain account access and platform security
- detect fraud, abuse, or suspicious activity
- improve our services, website, and user experience
- send service-related communications
- provide personalised content, recommendations, or offers where legally permitted
- meet legal, tax, accounting, and compliance obligations
Where consent is required, such as for certain marketing or non-essential cookies, we will seek it before relying on it. The ICO continues to treat consent and transparency as central requirements where organisations rely on them, and PECR works alongside UK data protection law for cookies and electronic marketing.
6 Legal Basis for Processing
Depending on the situation, we may process your personal data because:
- it is necessary to perform a contract with you
- it is necessary to comply with a legal obligation
- it is necessary for our legitimate interests, provided those interests are not overridden by your rights
- you have given your consent, where consent is required
The Data (Use and Access) Act 2025 has amended parts of the UK data protection regime, but the ICO confirms that most changes are phased and that the overall legal framework remains in place.
7 Sharing Your Data
We do not sell your personal data to third parties.
We may share limited personal data where necessary with trusted service providers and partners such as:
- payment processors
- delivery and courier services
- hosting and website providers
- customer support tools
- fraud prevention providers
- analytics and technical service providers
- marketplace or fulfilment partners where relevant
- professional advisers, regulators, or authorities where required by law
- We only share personal data where there is a legitimate operational, contractual, or legal reason to do so.
8 International Processing
Because Ukamart may support international delivery, marketplace activity, or cross-border operations, some personal data may be processed outside the UK.
Where this happens, we aim to use appropriate safeguards required under applicable law.
9 Data Security
We take reasonable technical and organisational steps to protect personal data from:
- unauthorised access
- misuse
- accidental loss
- alteration
- disclosure
- destruction
The ICO’s accountability and governance guidance continues to emphasise security and data protection by design, and it was updated in February 2026 to reflect changes brought in by the Data (Use and Access) Act 2025.
10 How Long We Keep Data
We keep personal data only for as long as reasonably necessary for:
- order fulfilment
- customer support
- dispute handling
- fraud prevention
- legal and regulatory compliance
- tax and accounting records
- platform administration and security
Different categories of data may be kept for different periods depending on the reason we collected them and the law that applies.
11 Your Rights
Under UK data protection law, you may have rights including the right to:
- access your personal data
- request correction of inaccurate data
- request deletion in certain circumstances
- object to certain processing
- request restriction of processing
- withdraw consent where processing relies on consent
- request portability in certain circumstances
- complain about how your data is handled
- The ICO provides UK GDPR guidance and resources for organisations and the public on these rights and obligations.
12 Data Protection Complaints
If you have concerns about how we handle your personal data, please contact us first so we can review the issue.
Email: support@ukamart.co.uk
The ICO has published guidance on how organisations should deal with data protection complaints, and the new statutory requirement for organisations to have a data protection complaints process is due to commence on 19 June 2026.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal data has been handled unlawfully.
13 Marketing and Personalisation
We may use your data to send updates, offers, or promotional messages where permitted by law.
Where consent is required, you can withdraw it at any time. You can also opt out of marketing communications using the unsubscribe method provided in the message or by contacting us directly.
We may also use your information to improve relevance of content, product suggestions, and offers, subject to applicable legal requirements and your preferences.
15 Full Privacy Information
This Data Protection Notice is only a summary.
For full information about:
- the categories of data we collect
- our lawful bases
- international transfers
- retention periods
- cookies
- data sharing
- your rights
- how to contact us about privacy matters
- please see our Privacy Policy.
16 Contact Us
If you have questions about this Data Protection Notice or how we use personal data, please contact:
- Ukamart Global Ltd
- The Royal Exchange
- Panmure Street
- Dundee
- DD1 1DU
- United Kingdom
- Email: support@ukamart.co.uk
- Phone: 07886256355